Hello! I'm Sina
Ambitious and driven individual with a diverse background in customer service and international advising, including roles at Crofton LTD and Cyprus Health and Social Sciences University. Fluent in Persian, proficient in English, and conversational in Turkish, with a proven ability to thrive in multicultural and fast-paced environments.
Passionate about delivering outstanding service and support, with a strong commitment to continuous growth and development. Actively seeking opportunities to expand skills and contribute meaningfully to organizational success. Focused on leveraging experience and adaptability to make a lasting impact in the business sector and beyond.
Sina Shahbazkia
AGENT & CONSULTANT
+90 (548) 865 83 77
Address:
Northern Cyprus - Nicosia -Yenikent
Date of Birth:
May 18th, 2002
Phone:
EXPERIENCE
05/2022 - 10/2022
Crofton LTD.
Customer Agent
I had the privilege of joining the Crofton LDT family and began my official tenure with the organization. During my time there, I gained invaluable workplace experience, honing my social skills and teamwork abilities. Crofton, being one of my first professional environments, presented various challenges that pushed me to enhance my productivity and overcome obstacles. Working with Crofton wasn't just a new job or experience; it marked a significant chapter in my life. The long daily commute necessitated moving away from my family and starting an independent lifestyle, adding another layer of personal growth and resilience to my journey.
10/2023 - 06/2024
International Student Advisor
Cyprus Health and Social Sciences University
On October 5th, 2023, I had the privilege of joining the KSTU family and began my official tenure with the organization. My employment continued until June 7th, 2024.
Working with the KSTU family was an honor. During my time with the organization, I contributed to its growth through various research studies conducted under the university’s name (relevant documents are attached). Additionally, I collaborated on developing and enhancing an automated system for preparing Condition Acceptance Letters (CAL) and Final Acceptance Letters (FAL). This system was crucial for meeting the organization’s needs. After several improvements and updates, we achieved our goal, and the application was introduced to the relevant personnel for official use. The development of this application took approximately 1-2 months and significantly streamlined the preparation and distribution of thousands of CAL and FAL documents, aligning with the organization’s requirements.
These efforts were in addition to my regular office duties and studies. My primary goal was the overall improvement and growth of the organization. Consequently, I often worked from home and remained available outside of regular office hours when necessary.
EDUCATION
2022
Türk Maarif Koleji (TMK)
High School
Graduated from TMK in 2022 with a strong academic record. Developed a solid foundation in various subjects, excelling in both sciences and humanities. Demonstrated leadership skills and a commitment to personal growth and community service.
SKILLS
Microsoft office programs
CRM
Other Office Main programs
English
Turkish
Persian
EXPERTISE
Customer Service & Advising
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Proven ability to provide exceptional customer support, resolving issues efficiently and maintaining high levels of customer satisfaction.
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Experienced in guiding international students through academic and administrative processes, ensuring a smooth transition and successful integration.
Communication & Problem-Solving
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Fluent in Persian and English, with basic proficiency in Turkish, enabling effective communication in diverse environments.
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Strong analytical skills and a proactive approach to identifying and resolving challenges.
Team Collaboration & Adaptability
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Demonstrated ability to work effectively in team settings, contributing to a positive and productive work environment.
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Quick to learn and adapt to new situations, technologies, and environments.